Michael Wechter

Santee, California 92677

www.mwechter.com

Solutions Architect | Project Manager | Project Lead | Senior Developer
An accomplished, results-driven Senior Technology Hands-On Manager with demonstrated success leading the design, implementation, and marketing of enterprise business systems. Solid background in business processes combined with diverse skills in management and �hands-on� technology development. Proven ability to lead and motivate high performance teams with multiple direct reports.

Deep understanding of:

� Finance/Accounting

� Enterprise business workflow

� Distribution

� Supply Chain

� Manufacturing

� Document Imaging/Workflow

� REST/WCF Web services/micro services

� Interactive Voice Response VXML

� Text to Speech & Speech Recognition

� Adaptive Technology User Interfaces

� Highly scalable �loosely coupled transaction systems�

� Mobile development

� Large scale telecommunications billing systems

Expertise in full life cycle technology development including:

� Systems Analysis

� Business Analyst

� Systems Architecture Design

� Software Development

� Implementation

� Technical Sales

� Systems Support

Recognized for ability to interface with �C-level�, middle management, vendors/users to analyze requirements and develop innovative solutions to complex business problems. Proven track record for consistently delivering on time, under budget engagements that meet or exceed guidelines of functionality and performance.

TECHNICAL EXPERTISE

� Visual Studio Development VB/C# (2005-2017)

� WinForms

� ASP.Net

� MS SQL / MySQL

� Infragistics

� WCF/Web Services

� Twilio�

� Object Orientation

� Client/Server

� Speaker Verification, Security Biometrics

� REST, VOIP, SIP, C++, COM, COM+, DCOM, MAPI, MTS, MSMQ, SOAP, TSQL, C, XML

PROFESSIONAL EXPERIENCE

Solutions Architect (hands on)
Synrgo Inc (DPS Inc.), Brea, CA July 2015 to Current�
Document Processing Solutions (now Synrgo) is a nationwide document recording company that provides customized solutions to its title, escrow, and real estate customers. DPS facilitates the recording of legal documents at over 3100 counties throughout the United States

Designed from zero specifications a Windows based �backend system� that:

� Provided a webservice API for use by web-based PHP applications to isolate data and image processing from the public interface.

� Interfaced di-directionally with multiple 16+ proprietary webservice providers to provide rules driven xml repackaging and transformations of data and images

� Managed image conversion and transformations

� Manages document storage and interface with AWS.S3

� Provided a multi-threaded �HUB� for workflow control and redirection of both data and images between end-users and 3600 County Recorders Offices.

� Data-driven interface API for the accumulation of document index information specification for 250,000 individual documents usable by C#, Jscript and Web Services.

� Processed ~4000 transaction packages and 10,000 images per day.

Solutions Architect (hands on)
Elite Interactive Solutions, Los Angeles, CA November 2015 to June 2017

Elite is a security-consulting firm that specializes in crime prevention, catastrophe, and terrorism. The core of Elite�s business is providing Remote Guarding, which is intelligent video surveillance systems connected to a Command and Control center staffed with highly trained Security Agents.

Designed from zero specifications a Windows based �backend system� that implements:

� IVR (Interactive Voice Response) system to allow onsite clients to use their mobile phone to arm/disarm security systems.

� Based on interfacing with the Twillio cloud based IVR platform

� MVR/Razor application running on a VPS running remote from the security command center.

� Remote uses would validate with their (cell) phone to the IVR and then the IVR would communicate with the monitoring system at the command center.

� If required, the user would be connected directly by voice with command center security personnel.

Solutions Architect (hands on)
Apperson Inc., Cerritos, CA December 2013 to March 2015

Apperson is a document scanning and tabulating entity for primary and secondary schools that accumulates large quantities of marked-sense data and reports the status and results back to the originating organization.

� ASPX public facing and ASPX internal facing ajax user interfaces

� FedEx web services implementation to initiate and track thousands of shipments in and out of the facilities in Cerritos, Ca and North Carolina offices.

� Backend job control processing for scheduling specific reporting, data transformation.

� Front-end web system to control and monitor backend job control.

� Interface with very high-volume printing system that integrated the order system with the personalized (per student) printing of test mark sensed sheets.

Solutions Architect (hands on)
MiT Systems, Inc., Fullerton, CA December 2011 to July 2012
MiT Systems has been delivering the most advanced delivery and sales force automation mobility solutions for the consumer packaged (CPG) goods industries (bakery and snack food) that drive efficiency into sales and delivery processes for more than 13 years.

� Created, enhanced and extended several existing MIT Systems modules.

� Automated bi-directional data query and transfer system between MIT Mobile Route Scheduling and client�s systems

� Designed and implemented:

o MIT Windows CE Mobile (handheld)

o Route Ordering/Invoicing (handheld)

o MIT Enterprise Route Management System.

o These modules are based on C#, Windows CE and SQL Server 2005/2008.

Solutions Architect
County of San Diego Planning and Land Use Services, San Diego, CA July 2011 to February 2012
The County of San Diego Planning and Land Use Services group required a system for real-time billing, invoicing, internal monies reconciliation and a public facing web interface showing billings and status.

� Built a bi-directional data interface to the county�s Oracle mainframe system

� County employee facing dashboard to maintain and reconcile account balances

� Generated 10,000 customer statements per month

� Public facing website for customers (builders) to query current and historical detail

� Generate XLSX interface to integrate with existing County employee systems.

Solutions Architect
PosTrack Technologies, Joliet Illinois July 2009 to October 2009
PosTrack is a regional telecommunications service provider near Chicago, Illinois. PosTrack's clients include hospitals, multi-location school districts, universities, and mid-sized corporations. PosTrack required a multi-tenancy VOIP services system to provide client directed VOIP services. The PosTrack system was based on a .Net VOIP processing engine developed by AdaptiveVoice (I own AdaptiveVoice).

� Multi-threaded .Net VOIP processing engine

� WinForms Call Manager Client

� Web-based ASPX/AJAX Call Manager

� High volume, secure webservices communication channel between (many) VOIP server locations

� Unified Communication System

o Integrated multi-location voicemail

o Auto-attendant

o Client directed Interactive Voice Response

o Call trees based on time/day/called

o Inbound/Outbound T.38 faxing

o Outbound call notifications

o Call bridging

o SMS texting

o Call conferencing

o Call logging

o Billing System

Project Manager
LogicTree Corp, Bowie, MD April 2008 to January 2009
LogicTree Corporation is the world�s leading provider of 511 Traffic Information, Transit Trip Planning, Para Transportation, and Routes & Schedules Telephony systems. LogicTree installed systems that provide traveler information to over 40% of the 511-service population in the United States. The LogicTree systems use state of the art speech recognition (ASR), VXML and text-to-speech (TTS).

� LogicTree Project Manager for the Los Angeles County Service Authority for Freeway Emergencies (LA SAFE) Motorist Aid and Transportation Information Systems (MATIS) project. The MATIS project will be the controlling agency for a five-county area including Los Angeles County, Orange County, Ventura County, Riverside County, and San Bernardino County. The population of the area exceeds 20 million people. The 511 system will be the largest traffic and transit transportation information system in the world when completed in early 2009. The MATIS project is a $50 million-dollar, 10-year product, and services contract.

� As Project Manager, held responsibility for the project administration, development, and design issues, post sale. The MATIS project encompassed the primary client (LA SAFE), four associated county technical committees, CALTRANS, California Highway Patrol, and two project partners for a total of over 30 persons on the primary MATIS project committee.

Solutions Architect
Pipeline TRG, Santa Ana, CA July 2007 to March 2008
Technical Resource Group (TRG), a Pipeline Group company, provides Information Technology (IT) services and products to organizations throughout North America. TRG�s expertise is primarily in technologies of SAP application software and Pick database (also called Multivalued) environments. TRG was eighteen months into a project to migrate Pindler & Pindler off a �green screen� order entry/invoicing system onto a C#, WinForm GUI front-end.

� The existing system was buggy, un-documented and crashed 4-5 times per user terminal per day.

� Evaluated and re-engineered a C# GUI system.

� Was able to successfully:

o Stabilize the platform

o Reduce the memory foot print from over 75 megabytes per user to 20 megabytes

o Correct the system control/object instancing

o Standardize the style and behavior of the user interface

o Cut the source code down to 7,000 lines versus the original 18,000 C# lines.

Solutions Architect (Architect/Owner)
AdaptiveVoice, Laguna Niguel, CA September 2006 to Current
AdaptiveVoice is a software development consultancy operation chartered to develop highly scalable document imaging application system involving multi-threaded technologies implementing message based transactions, loosely coupled application domains, WinForm, ASP.Net, Web services, document imaging, voice and telephony, Adaptive Technology (low-vision and blind computer users) , speech recognition, text-to-speech, Linux, and .Net.

� PatCare System was developed as a large-scale document imaging application under the guidance of the San Diego Medical Information Society (SDMINE). PatCare was designed to scan and display patient Continuity of Care Records (patient medical histories from the charts) across all medical providers and hospitals in San Diego County. Patcare is designed as a HIPPA compliant application to be implemented as a county wide RHIO (Regional Health Information Organization or Health Information Exchange).

o Implemented biometric 2-factor scanning to lock document access.

o HIPPA compliant web services, document storage

o Access control is ultimately controlled by the patient.

� PatCare will serve as a document image and patient information data warehouse serving over 5,000 medical providers and 2,000,000 patients in San Diego County. It is anticipated that the Patcare servers will be providing access to over 100 million patient documents images within five years.

� CDesk
As chief technologist for AdaptiveVoice, I began a public service project to create a definitive, lower-cost software product for the blind, low vision, senior and persons with cognitive disabilities to allow those users to easily use basic computer applications. The resulting product named �CDesk� was born out of my goal to provide non-technical blind and low vision users the ability to remain �connected� in a visual world. CDesk is a single .Net program utilizing:

o High contrast color schemes

o Large Print

o Variable screen magnification

o Fully speech enabled with Text-To-Speech

o Voice Recognition

o Word Processing

o RSS news reader

o Internet Web pages �read� for blind users

o Document scanning/Optical character recognition

o Video Camera

o VOIP phone interface

o Microsoft web search integration

o Google language translation services

o Open Office integrations

o Email POP3 and IMAP integrations with all email providers

o Spread Sheet functionality

o Audio Book

o Internet Radio/CD player

CDesk was officially released in April 2010 is currently being distributed to low-vision centers and senior communities across the country. There are currently 3,500 users nationwide.

Team Lead
Advanced Sterilization Products Johnson & Johnson Irvine, Ca. April 2006 to September 2006
ASP is a 1-billion-dollar division of the Johnson and Johnson Corporation that manufactures and distributes medical sterilization products for use in surgical suites, medical centers, and clinical settings. The company is part the of Ethicon Surgical division.

� Initiated a forensic audit of the data warehouse and online invoicing systems at ASP and HCS.

o HCS is the corporate arm of the Ethicon division which handles the actual invoicing and accounts receivable functions for each of the operating companies within that division. There were known to be problems with the invoicing but because of general lax controls, the scope of the problem was not understood or measured.

o Utilizing strong accounting, data warehouse and general systems knowledge, I was able to track down multiple problems with the current systems interfaces both internally and inter-company.

o Over a short period, I built an audit �process� using multiple tools, reaching into five different enterprise data systems in several locations.

o My audit uncovered several million dollars in unbilled transactions (4,000+ invoices) and an equal number and amount of 'double billed' customer transactions.

o Once the �discovery phase� of the audit was complete, I designed a WinForms solution to maintain transaction visibility, daily transaction balancing, and transaction resubmission editing. The new �Revenue Cycle� system, now being used, is a �dashboard� to the system invoicing/reconciliation activity.

Solutions Architect/Project Manager
Message Broadcast, Newport Beach, CA May 2004 to December 2005
MessageBroadcast is an established leader in providing direct IVR and audio text messaging for Fortune 500 companies such as AT&T, Citi Corp, Clear Channel Media Group, Gottshalks, Macy�s, Jaguar, and Landrover. Fonevia is a new division of MessageBroadcast, whose product lines involve peer-to-peer �pod cast type� market places. The School Broadcasting Company�s offers audio-text and messaging functionality for schools and governmental entities. The School Broadcasting Company products went live in March 2005 in Southern California and went live nationally in mid-May of 2005.

� Established two new telecom co-location facilities. One facility was in Las Vegas, NV., the other at One Wilshire in Los Angeles.

� Project managed, designed, purchased hardware, implemented network, established WAN and telecom connectivity for a server farm of 15 servers to support 6 DS3�s (3800+ channels) of outbound and inbound TDM.

� Converted the AdaptiveVoice VOIP development toolset specific for the MessageBroadcast product line

� Developed the ability for �programming� of scripted interactive voice projects without re-compilation. The �Adaptive Scripting Engine� (ASE) runs on each dialing server.

� The engine accesses Jscript, VBScript, late-bound COM+, web-services and built-in middle-ware using a �loosely coupled architecture� and implementing MTS, MSMQ, COM+ and .Net.

� Built a web-services based front-end (WinForm/VB.Net) and back-end (VB.Net) to allow the creation of and monitoring of �Message Campaigns� to be supervised by customer service representative in the Newport Beach service center.

� Automated major functions involving very large scale uploading, cleansing, queuing, dialing, and reporting on up to 1.5 million phone calls per day.

Solutions Architect
EPC International, Irvine, Ca. September 2000 to March 2002

EPC is a company that provides enterprise level systems to provide supply chain, accounting, manufacturing and distribution systems for the Baking/Snack food industry. Clients included Frito-Lay, and Bimbo Bakeries.

� Designed N-Tier, multi-server, multi-threaded technologies

� Implemented MSMQ Message Transaction System utilizing fail-over web farms and brokered SQL servers.

� Hired professional/technical staff

� Developed handheld CE based inventory/order processing system for �route drivers�

� Developed Multi-level Bill of Material manufacturing with integrated Material Requirements Planning.

� Delivered 1-year project in 8-months using only 4 programmers when budgeted for 10 programmers, resulting in over $1 million in savings.

Solutions Architect
University of California Los Angeles, L.A., CA (1998 to 2000)

� Recruited to design accounting system for the Combined Telecom Department (CTS) of the UCLA campus comprised of 150 staff members operating three major telephone switching systems.

� Developed an online purchasing system

� Public safety interface

� 911-telephone database

� Telephone invoicing system for 8,800 faculty, hospital and student telephone accounts with long distance billing interface to telecom provider systems (ATT and GTE).

Solutions Architect
Starion Inc., Chicago, Illinois (1989-1995)

� Document Images Systems

o Engineered start-up of Starion in 1989 to develop Document Image Processing systems for the title insurance industry and government.

o Starion developed large scale document imaging workflow systems for several major real estate title processing corporations within California.

o Back file conversions were accomplished integrating source documents going back to the Spanish land grant and forward to today.

o Total documents scanned and indexed was over 16 million.

� Starion Account Services

o Single system for manufacturing, distribution, retail and services companies

o General Ledger, Accounts Payable, Payroll, Inventory, Order Processing, Bill of Material

EDUCATION
DePaul University, Chicago, Illinois. Major in Art History with Minor in Accounting,